Your privacy matters to us. This policy explains exactly what personal data ace88 collects, why we collect it, how we use it, and the rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.
Six pillars of data protection that every ace88 player benefits from.
Every piece of data you send to ace88 — from your registration details to your payment information — is encrypted using industry-standard TLS protocols. Your data is unreadable to anyone intercepting it in transit.
Personal data stored on ace88 servers is encrypted at rest. Access to player data is restricted to authorised personnel only, and all access is logged and audited. We do not store full payment card numbers or mobile banking PINs.
ace88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate your account, process payments, and improve the platform experience.
You have the right to access, correct, and delete your personal data at any time. Requests are processed within 30 days. You can also update your marketing preferences, manage cookie settings, and request a full export of your data through your account settings.
We only collect the data we genuinely need to run your account and keep the platform secure. We do not ask for information that serves no operational purpose. If a data field is optional, it is clearly marked as such during registration.
ace88 will only send you promotional messages if you have opted in. You can change your marketing preferences at any time from your account settings or by contacting support. Opting out of marketing does not affect your ability to use the platform.
Welcome to the ace88 Privacy Policy. ace88 ("we", "us", "our") operates the online gaming platform at https://ace88.bid. This Privacy Policy explains how we collect, use, store, and protect the personal data of players and visitors who use our platform.
We understand that privacy is important to our players, particularly those accessing ace88 from Bangladesh. We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. This policy is written in plain language so that every player can understand exactly what happens to their information.
By registering an account or using the ace88 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not use ace88.
This Privacy Policy should be read alongside the ace88 Terms and Conditions and Responsible Gaming Policy, both of which form part of your agreement with us.
ace88 collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and in some cases from third-party verification services. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash/Nagad account number, transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Games played, bets placed, session duration | Automatically during platform use |
| Communications Data | Support chat logs, email correspondence | When you contact our support team |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.
ace88 never stores full mobile banking PINs, OTP codes, or complete payment credentials. Payment processing is handled through secure, tokenised connections with our payment partners.
ace88 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that would surprise you or that you would reasonably object to.
We apply data minimisation principles throughout — meaning we only use the data that is actually necessary for each specific purpose. Usage data collected for platform improvement is aggregated and anonymised wherever possible.
ace88 processes your personal data on one or more of the following legal bases, depending on the specific purpose:
Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
ace88 does not sell your personal data. We share data with third parties only where it is necessary to operate the platform, comply with legal obligations, or protect the interests of our players. All third parties who receive your data are contractually required to handle it securely and use it only for the specified purpose.
We do not share your data with advertisers, data brokers, or any party for the purpose of targeted advertising outside the ace88 platform.
Some of our service providers may be located outside Bangladesh. Where data is transferred internationally, we ensure appropriate safeguards are in place to protect your information to the same standard as within Bangladesh.
ace88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device when you visit a website.
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using ace88, but some features may work less smoothly. ace88 does not use third-party advertising cookies.
ace88 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods for different categories of data are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | Legal and regulatory compliance |
| Transaction records | 7 years after transaction date | Financial record-keeping obligations |
| Support communications | 3 years after last interaction | Dispute resolution and quality assurance |
| Technical & usage data | 13 months from collection | Platform analytics and fraud detection |
| Marketing preferences | Until you withdraw consent | Consent-based processing |
After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked back to you.
As an ace88 player, you have a number of rights over your personal data. We take these rights seriously and will respond to all valid requests within 30 days.
Request a copy of all personal data we hold about you, including how it is being used.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where there is no longer a legal basis for us to hold it.
Ask us to pause processing of your data while a dispute or correction request is being resolved.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Object to processing of your data for direct marketing or where we rely on legitimate interests.
To exercise any of these rights, contact our privacy team at [email protected]. We may need to verify your identity before processing your request.
ace88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.
While we take every reasonable precaution, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact our support team immediately so we can take protective action.
In the unlikely event of a data breach that affects your personal data, ace88 will notify affected players promptly and take immediate steps to contain and remediate the incident.
ace88 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from accessing the platform.
If we become aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on ace88, please contact us at [email protected] so we can investigate and act promptly.
ace88 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how we use your personal data, we will notify registered players via their registered contact method before the changes take effect. Your continued use of ace88 after any update constitutes acceptance of the revised Privacy Policy.
We recommend bookmarking this page and reviewing it periodically. The version number and last updated date at the top always reflect the current version of this policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how ace88 handles your personal data, please get in touch with our privacy team. We aim to respond to all privacy-related enquiries within two business days.
For questions about responsible gaming or to access self-exclusion tools, please visit our Responsible Gaming page.
Your data is safe with us. Join over 500,000 Bangladeshi players who trust ace88 for fair games, fast payouts, and genuine privacy protection.