ace88 Terms and Conditions

1Introduction

Welcome to ace88. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and ace88 ("the Platform", "we", "us", "our") governing your access to and use of the ace88 website at https://ace88.bid and all associated services, games, and features.

By registering an account, making a deposit, or placing a bet on ace88, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the ace88 platform.

These Terms apply to all players accessing ace88 from Bangladesh and other permitted jurisdictions. They should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and ace88.

2Eligibility

To register and use ace88, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a natural person — corporate or institutional accounts are not permitted.
• You must not be a resident of a jurisdiction where online gaming is prohibited by law.
• You must not be an employee, contractor, or immediate family member of an ace88 employee.
• You must not have been previously excluded or banned from ace88 for any reason.
• You must have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.

ace88 reserves the right to request proof of age at any time. If a player is found to be under 18, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned minus any amounts already wagered.

3Account Registration

Each player is permitted to hold one account on ace88. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being closed.

When registering, you must provide accurate and complete information. This includes your real name, date of birth, and a valid contact method. You are responsible for keeping your registration details up to date. If your details change, you must update them through your account settings or by contacting support.

You are solely responsible for maintaining the confidentiality of your username and password. ace88 will never ask you to share your password. Any activity that occurs under your account credentials is your responsibility, whether or not you authorised it.

• Use a strong, unique password for your ace88 account.
• Do not share your login details with anyone, including family members.
• Log out of your account when using shared or public devices.
• Contact support immediately if you suspect your account has been compromised.

4Deposits & Payments

ace88 accepts deposits via bKash, Nagad, Rocket, and bank transfer. All deposits must be made from a payment account registered in your own name. Third-party deposits — where someone else funds your ace88 account — are not permitted and may result in account suspension.

Deposits are credited to your ace88 balance immediately upon confirmation from the payment provider. ace88 is not responsible for delays caused by the payment provider's systems. If a deposit does not appear in your account within 30 minutes, contact our support team with your transaction reference.

• Minimum deposit: as displayed on the deposit page at the time of transaction.
• Maximum deposit: limits apply per transaction and per day; see the deposit page for current limits.
• ace88 does not charge fees on deposits, though your payment provider may apply their own charges.
• Deposits made in error cannot always be reversed; contact support as quickly as possible if this occurs.

ace88 reserves the right to refuse or reverse a deposit if there are reasonable grounds to suspect fraud, money laundering, or a breach of these Terms. In such cases, the funds will be returned to the originating payment account.

5Withdrawals

Withdrawals from ace88 are processed to the same payment method used for your most recent deposit, or to a verified payment account in your name. ace88 does not process withdrawals to third-party accounts under any circumstances.

Standard withdrawals to bKash and Nagad are processed within two minutes of approval. Bank transfer withdrawals may take up to one business day. ace88 aims to process all withdrawal requests as quickly as possible, but processing times may be extended during periods of high volume or where additional verification is required.

• Minimum withdrawal: as displayed on the withdrawal page at the time of request.
• Maximum withdrawal: daily and weekly limits apply; see the withdrawal page for current figures.
• Withdrawals may be subject to identity verification before processing.
• Bonus funds that have not met wagering requirements cannot be withdrawn.
• ace88 reserves the right to request supporting documentation for large withdrawals.

6Bonuses & Promotions

ace88 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time of the offer, as well as the general bonus terms set out here. In the event of a conflict, the specific offer terms take precedence.

All bonuses on ace88 carry a wagering requirement. This means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any winnings derived from the bonus can be withdrawn. The wagering requirement for each bonus is clearly stated in the offer details.

• Bonuses are credited to your account automatically or upon request, as specified in the offer.
• Only one welcome bonus is available per player, per household, and per device.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• ace88 reserves the right to modify, suspend, or cancel any bonus at any time.
• Wagering requirements must be met within the validity period stated in the offer.
• Attempting to exploit bonus offers through coordinated play, multiple accounts, or other means will result in bonus cancellation and account review.

7Game Rules & Fairness

All games available on ace88 operate according to their individual game rules, which are accessible within each game. By placing a bet, you confirm that you understand and accept the rules of the game you are playing.

ace88 uses provably fair technology for crash games and other applicable titles. This means the outcome of each round is determined by a verifiable algorithm, and players can independently confirm that results were not manipulated. The verification method for each game is explained in the game's help section.

• All bets are final once confirmed. Bets cannot be cancelled or modified after placement.
• In the event of a technical fault during a game round, the round may be voided and stakes returned.
• ace88 reserves the right to void bets placed on games that were affected by a technical error.
• Displayed odds and RTP figures are accurate at the time of publication but may be subject to change.
• ace88 is not responsible for losses resulting from a player's misunderstanding of game rules.

8Prohibited Conduct

The following activities are strictly prohibited on ace88. Engaging in any of these behaviours will result in account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Using automated software, bots, or scripts to place bets or interact with the platform.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs or errors to generate winnings — any winnings obtained this way will be voided.
• Using the platform for money laundering or any other illegal financial activity.
• Creating multiple accounts to claim bonuses more than once.
• Providing false identity information during registration or verification.
• Attempting to access another player's account without authorisation.
• Engaging in any form of harassment toward ace88 staff or other players.

ace88 employs fraud detection systems that monitor for unusual patterns of play and payment activity. Where prohibited conduct is identified, ace88 will act swiftly to protect the integrity of the platform and the interests of legitimate players.

9Account Suspension & Closure

ace88 reserves the right to suspend or close any account at any time, with or without prior notice, where there are reasonable grounds to believe that a player has breached these Terms or engaged in conduct that is harmful to the platform or other players.

Where an account is closed due to a breach of these Terms, any balance remaining in the account may be forfeited. Where an account is closed for reasons unrelated to a breach — for example, at the player's own request — the remaining balance will be returned to the player's verified payment account after any applicable checks.

• Players may request account closure at any time by contacting support.
• Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Accounts closed for fraud or Terms violations will not be reopened.
• ace88 may close dormant accounts after 12 months of inactivity, with prior notice sent to the registered contact.

10Responsible Gaming

ace88 is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, and we provide tools to help players stay in control of their activity on the platform.

If you feel that your gaming is becoming a problem, or if someone close to you has expressed concern about your gaming habits, we encourage you to use the responsible gaming tools available in your account settings or to contact our support team for assistance.

• Deposit limits: set a maximum amount you can deposit per day, week, or month.
• Session reminders: receive a notification after a set period of continuous play.
• Self-exclusion: temporarily or permanently restrict your access to ace88.
• Reality checks: periodic pop-ups showing your session duration and net gaming activity.

For more information on responsible gaming at ace88, including links to professional support organisations, please visit our Responsible Gaming page.

11Privacy & Data

ace88 collects and processes personal data in accordance with our Privacy Policy. By using ace88, you consent to the collection and use of your data as described in that policy. We do not sell personal data to third parties.

Data collected during registration and use of the platform is used to operate your account, process payments, verify your identity, prevent fraud, and comply with any applicable legal obligations. For full details of how your data is used, stored, and protected, please read our Privacy Policy.

12Changes to These Terms

ace88 reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, we will notify registered players via their registered contact method.

Your continued use of ace88 after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using ace88 and may request account closure by contacting our support team.

13Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: available through your account dashboard after login
• Response time: typically within 5 minutes via live chat, within 2 hours via email

For responsible gaming support, please visit our dedicated Responsible Gaming page where you will find additional resources and contact options.